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Community targeted in phone scam using St. Cloud Hospital’s name

11 2nd Ave N, Unit 103  |  Sauk Rapids, MN  56379

    ST. CLOUD – A scam using a local business has once again hit phone lines. It is seeking consumer credit card information.
    According to CentraCare Health, community members are being targeted using the St. Cloud Hospital’s name. Using a practice called ‘caller ID spoofing’ the scammer alters the caller identification to show the hospital’s name and local phone number. An automated system states the “St. Cloud Hospital Credit Card Company needs payment for a credit card limit that has been reached.” The call then transfers to a person who will request credit card information.
    The calls are not associated with CentraCare Health in any way, are fraudulent and a scam. The scammers have no access to CentraCare Health data. While the CentraCare Health Business Office does call patients to help resolve payment questions, it does not use automated calling systems and does not identify itself as the St. Cloud Hospital Credit Card Company.
    If you have any doubt about the legitimacy of a call or of providing personal or financial information over the phone to any CentraCare Health entity, contact the CentraCare Health Business Office at (320) 255-5622 or (800) 835-6618.